We value our customers, including their feedback. Scroll down to read what our customers have to say about Valley Subaru, in their own words.
|
|
| October 27, 2015 |
|
|
1Samhix
|
|
| The customer service was great. The dealership offered to pick me up since my car had been totaled. The sales representative Patrick was top notch. He answered my questions and was patient with me. Only a few minor complaints. I had set up an appointment to see a specific car and when I got there they told me that car was sold. They instead offered to sell me the car that they picked me up in (good sales technique) so I felt like they boxed me in a little bit. Also the sticker price on the car | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 27, 2015 |
|
|
amethystacres
|
|
| I haven't purchased a new car since 1991 and was dreading what I thought would be an ordeal...but my experience with Caroluce, Jessie and Kevin at Valley Subaru was totally pleasant. We were in and out in less time and for less money than I expected and I am delighted with my new Forrester. I would highly recommend this dealership and it's customer oriented team! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 26, 2015 |
|
|
Miss Millie
|
|
| I wanted a specific color and options. They found exactly what I said I wanted. I am a very satisfied Customer. I have recommended others to see Bill Metzer for a new car. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 24, 2015 |
|
|
Fauber
|
|
| Christian made me feel at ease and was extremely helpful with all of my requests. He was extremely patience with all my questions and concerns. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 22, 2015 |
|
|
TheBurress'
|
|
| I showed up looking for a specific car, a specific price range, and a limited period of time to make a decision. The dealers at Subaru put me in an entirely different car, and price range, and I think I topped the length of time ever spent in a car dealership but.......I AM NOT COMPLAINING ABOUT ANYTHING!!!!!! I ended up with an amzing car, and wonderful deal on financing, and the whole time I felt truly taken care of! I would say these guys bought a whole new meaning to the concept of Subaru | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 21, 2015 |
|
|
nycnomore
|
|
| I would like to thank Branden Fauber, Christian McFarland, Kevin Hahne and Nelson Mace for making my car buying experience phenomenal. The staff at Valley Subaru is one of a kind and they went above and beyond my expectations. Can't thank Branden enough for helping me out with my unique situation, and he still managed to get me the car that I wanted, a "New to Me' 2007 Hyundai Santa Fe. Excellent work, guys. You have gained a customer for life. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
| October 21, 2015 |
|
|
Cais Thomas
|
|
| I do a lot of research and Valley Subaru works in a team concept which helped a lot. They gave me the best deal, but not only that guys like Frank Smith are passionate about giving their best customer service. The process was seamless and I am a very happy customer. Also and this is huge the process is TRANSPARENT...no hidden char | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 21, 2015 |
|
|
Elaine L.
|
|
| I would like to thank Branden Fauber, Christian McFarland, Kevin Hahne and Nelson Mace for making my car buying experience phenomenal. The staff at Valley Subaru is one of a kind and they went above and beyond my expectations. Can't thank Branden enough for helping me out with my unique situation, and he still managed to get me the c | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 21, 2015 |
|
|
lorietr
|
|
| I do a lot of research and Valley Subaru works in a team concept which helped a lot. they gave me the best deal, but not only that guys like Frank Smith are passionate about giving their best customer service. The process was seamless and I am a very happy customer. Also and this is huge the process in TRANSPARENT...no hidden charges in fact I had my new plates and thought I would have to go to DMV and get them registered under my new car but they did it there and knocked off a few dollars. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 20, 2015 |
|
|
rick kollman
|
|
| My whole experience at Valley Honda was very positive. I found the car that I wanted and they helped me make an informed choice about my purchase. They made (Igor and Bruce) made the buying process very smooth. I would highly recommend this dealership if you are seeking a car for purchase. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 20, 2015 |
|
|
ptrella
|
|
| Valley Subaru has an excellent team that works really hard to make sure that customers are satisfied with their experience and find the best vehicle possible for them. Charles and Christian really worked with us and helped us narrow our choices down to something that is perfect for us. All of the staff is really knowledgeable about the vehicles, and the management is very straightforward, and friendly. We really enjoyed our buying experience tremendously, and will service our new vehicle only | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 17, 2015 |
|
|
DK2016Legacy
|
|
| Fantastic buying experience. Bill Yetzer is a true professional. Got me to my car first try. Love me some Valley Subaru. Great car buying experience ever. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 17, 2015 |
|
|
Ted P
|
|
| ????? All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very straightforward manner. There were not attempts to sell me anything that I did not want. I was offered the vehicle, exactly as I wanted it equipped, at a very fair price. A similarl | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 13, 2015 |
|
|
Tori Starke
|
|
| Ken was fantastic! Certainly made the car-buying experience enjoyable, informative and very low-pressure. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
| October 13, 2015 |
|
|
Jane B.
|
|
| I planned on buying another Honda, so I started contacting various dealers on a Thursday. By Saturday, the car I wanted was in my Charlottesville driveway by Saturday. Thank you, Chad Arnold, for stellar service! | |
|
|
|
|
Read full review on Yelp |
|
|
|
|
| October 07, 2015 |
|
|
Charlottesville Girl
|
|
| As an owner of 4 Subarus over the past 35 years (most recently a 95 Subaru Legacy that I have owned for 16 years), I was pretty sure when I decided to go shopping for a new car that I wanted another Subaru. However, I was undecided on whether to get a Forester or an Outback. Frank Smith was very knowledgeable about all of the available options and in pointing out the differences in the two vehicles. He spent a lot of time answering all of my questions and showing me the key features. I ultimate | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 06, 2015 |
|
|
mysalesman
|
|
| Patrick Hescox was great to work with: professional, well-informed, excellent communicator, friendly, helpful. He made buying a new vehicle a very good experience. Patrick is trhe best! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 06, 2015 |
|
|
Vicki Boger
|
|
| My husband and I are completely satisfied with the whole car buying process. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 05, 2015 |
|
|
Jeffery Yowell
|
|
| Kevin and Adam treated my wife/I like royalty. We hadn't purchased a new car in a very long time. They took the time to answer all of our questions. We love our Pilot! Thanks Guys! | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 04, 2015 |
|
|
Newsub2016
|
|
| Great prices, excellent customer service! Excellent at explaining and demonstrating how all the electronics & accessories work! My mother in law, who purchased a new Forester from a different dealer, was with me and said she learned more from listening to Christian explain things to me than she ever heard from the person she purchased from. I am certain if she buys a new car in future, it will be from him. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
E Ralston
|
|
| I was a loyal Honda owner and the loyal customer of a now retired salesman for close to 15 years. I was extremely nervous considering a new car brand and working with a new salesman. These guys were very accommodating to my needs. Thank you for helping me find a fantastic vehicle. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
bmoore0
|
|
| I had phenomenal experience at Valley Subaru in Staunton. I was able to get the vehicle I have wanted for years at a great price. They gave me more than I expected on my trade in and it only took a couple days and was driving my new Subaru. My sales consultant and the management team were very friendly and worked very diligently to get everything done fast as I was short on time. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
Hpumpedup
|
|
| Phenomenal job and finding a vehicle at our family needs. And great follow up after the sale. Would recommend Kevin in the future. Thank you for the great service! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 03, 2015 |
|
|
Elizabeth Ralston
|
|
| I was a loyal Honda owner and the loyal customer of a now retired salesman for close to 15 years. I was extremely nervous considering a new car brand and working with a new salesman. These guys were very accommodating to my needs. Thank you for helping me find a fantastic vehicle. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 28, 2015 |
|
|
Anngela
|
|
| Friendly staff that was very patient with my needs. They worked with me on my credit rating and communicated with me every syrup of the way. Would recommend them to everyone! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 28, 2015 |
|
|
Ronmister
|
|
| I was treated well and offered a good deal... with no hard sale pressure. Everyone there was nice and I'm quite satisfied with my new Subaru Forester. So far, there have been zero problems. Ron | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 28, 2015 |
|
|
Chris Sheridan
|
|
| Casey in Service is my hero today. We were visiting in the area and started to hear a noise and smell something burning. He said drive right in and we will take care of it. SAME DAY!!! My Honda CRV was still under warranty so no charge. Now I can safely drive back over the mountain with my new differential rear motor. Thanks Honda a | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 28, 2015 |
|
|
nick
|
|
| My experience with Valley Subaru was very nice. From the moment I walked in almost near closing time I was treated like any other customer that showed up well before closing time. I was helped through the entire process and taken care of with respect and a patient and kind attitude even though it being close to closing time. Next time I have anyone looking to buy a car i would send them over to Valley Subaru. I have never been in and out of a dealer knowing everything i need to know about my new | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 27, 2015 |
|
|
Relentlessband2013
|
|
| Awesome Service, Knowledgeable staff, overall great place to buy from. David Edwards did great!! | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 25, 2015 |
|
|
gigimllr
|
|
| My experience was excellent at Valley Subaru. Frank Smith is outstanding and was KNOWLEDGEABLE, PATIENT, FRIENDLY, . Frank goes above and beyond and let's me visit as much as possible to have questions answered. He helped ease my mind when deciding between a 4 or 6 2016 Subaru Outback. I will definately refer to this dealership. Scott Simons, President, helped me as well which is amazing. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 24, 2015 |
|
|
Kim
|
|
| It was a pleasure working with Christian McFarland - something I thought I would never say about a car-buying experience. His professionalism, knowledge, and willingness to find us the right vehicle -along with offering a fair price - sealed the deal. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
| September 22, 2015 |
|
|
Giana Miller
|
|
| Frank Smith was our salesman. He was friendly, knowledgable & great to work with. We love our 2016 Subaru Outback . The Subaru family are wonderful to work with. | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 22, 2015 |
|
|
Kenneth Knott
|
|
| Got a great price on a 2015 Subaru Crosstrek. Sales staff worked with me to keep my natural paranoia of car dealers calm and I left very happy and pleased. Caroluce d'Orvilliers-Seal and her mouthful of a name was fantastic and not just a pleasure to work with, but a pleasure to meet. Would definitely buy a car from Valley Subaru | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 19, 2015 |
|
|
Deadraboyd
|
|
| We would highly recommend this dealership! All of the folks we dealt with were courteous and professional! They took the time to work with us, locating the exact car we wanted and selling it to us for a reasonable price. | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 18, 2015 |
|
|
2016 Subaru Outback
|
|
| Patrick Hecht was wonderful to work with. No pressure but knowledgeable. Answered my questions fully and helped me select the Outback over the Forester for my needs. | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 17, 2015 |
|
|
Vine Rangler
|
|
| The salesman was a nice guy and knew what he was doing. They happened to have a model with the features we wanted on the lot. We were pleased with the trade-in value of our car. The final price was competitive. The up-selling attempts were not excessive. All in all, the experience was as pleasant as a car-buying experience can be. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 15, 2015 |
|
|
farmor
|
|
| I have been driving manual Subaru cars for over 50 years. It was a big step to move forward and buy a 2015 automatic Subaru XV Crosstrek. I have had the best possible help and advice from the sales department staff, in particular Christian McFarland who was courteous and pleasant to work with. He offered to help me in the future with any questions I may have. I can recommend him highly. I also had help from Charles Camp with the same good experience. A big thank you to both of you and anybo | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 14, 2015 |
|
|
Patrick Dougherty
|
|
| Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me updated on delivery date and financing options, and finally, delivering my new car. I’ll send friends to Patrick. | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 12, 2015 |
|
|
ingaborg2
|
|
| Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to the Outback and Forester, and basically wanted to drive them to decide. I was referred by a friend who works at Colonial to Charles Camp, so I went there first. Bill Yetzer was my salesperson. He was incredibly helpful in answering all questions I had on the different models, packages, options. The test drive was great - Bill made sure I got | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 09, 2015 |
|
|
Malcolm Muir
|
|
| In the past decade, I have purchased three Subarus from this dealership, which I've found to be first-class in both its sales and service. Highly recommended. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 08, 2015 |
|
|
Happy New Subaru Owner
|
|
| After doing our research in advance, we were in the market for a Subaru Impreza Hatchback. We compared 3 different Subaru dealers and ultimately chose Valley. It was a low-pressure & friendly environment which we SO appreciated. Our Subaru specialist, Patrick H., was top-notch! I give them top stars for every step of the process and we walked away with a beautiful new vehicle at a good price. Patrick was friendly, non-invasive, incredibly knowledgeable about the product, responsive to | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 08, 2015 |
|
|
jchristo08
|
|
| I dealt with Christian and he was very good and on top about everything! He gave me a fantastic deal that I couldn't pass up and heet me know the second the car I was looking for came in. Two thumbs up Christian and Valley Subaru! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 06, 2015 |
|
|
SubieRex
|
|
| I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Charles through email and he was extremely receptive and helpful in finding me my new car, went so far as to find the car I wanted that was being shipped from the factory to a different dealership. When I first walked in their building it was just a different environment from any other dealership I've been to, very friendly and welcoming. When it | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 05, 2015 |
|
|
Tamra Hunt
|
|
| · | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 05, 2015 |
|
|
chipsta
|
|
| I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my needs was a high priority. And, Patrick, Kevin and Charles demonstrated that they are competent professionals who know how to treat potential buyers. There was absolutely no pressure from any of the staff. I will definitely recommend Valley Subaru to my family and friends. Thank you! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 04, 2015 |
|
|
Billy Cameron
|
|
| · | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 03, 2015 |
|
|
happyvalleycar
|
|
| Frank Smith was recommended by two friends. He responded to our initial phone call and subsequent emails promptly. We spent four hours at Valley Subaru answering Frank's excellent questions, checking out a few vehicles, and taking a test drive. We appreciate that Frank was courteous and respectful and helpful throughout the process. We went home happy with a new 2015 Forester. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 01, 2015 |
|
|
ckmcbroom
|
|
| These guys were great, from the initial phone contact with Jessi, to the actual contact with Patrick. They found a great car for me and my family and we love it. They went above and beyond to make sure we were happy and that the deal went through. We would definitely recommend this dealership to anyone looking for a new vehicle. | |
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 01, 2015 |
|
|
Brendan Richardson
|
|
| This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10+ vehicles since then from dealers in San Francisco, Marin County, Pennsylvania and Virginia. This was the easiest, most straight-forward and pleasant car buying experience yet. It was | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 27, 2015 |
|
|
amethystacres
|
|
| I haven't purchased a new car since 1991 and was dreading what I thought would be an ordeal...but my experience with Caroluce, Jessie and Kevin at Valley Subaru was totally pleasant. We were in and out in less time and for less money than I expected and I am delighted with my new Forrester. I would highly recommend this dealership and it's customer oriented team! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 26, 2015 |
|
|
Miss Millie
|
|
| I wanted a specific color and options. They found exactly what I said I wanted. I am a very satisfied Customer. I have recommended others to see Bill Metzer for a new car. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 24, 2015 |
|
|
Fauber
|
|
| Christian made me feel at ease and was extremely helpful with all of my requests. He was extremely patience with all my questions and concerns. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 22, 2015 |
|
|
TheBurress'
|
|
| I showed up looking for a specific car, a specific price range, and a limited period of time to make a decision. The dealers at Subaru put me in an entirely different car, and price range, and I think I topped the length of time ever spent in a car dealership but.......I AM NOT COMPLAINING ABOUT ANYTHING!!!!!! I ended up with an amzing car, and wonderful deal on financing, and the whole time I felt truly taken care of! I would say these guys bought a whole new meaning to the concept of Subaru | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 21, 2015 |
|
|
nycnomore
|
|
| I would like to thank Branden Fauber, Christian McFarland, Kevin Hahne and Nelson Mace for making my car buying experience phenomenal. The staff at Valley Subaru is one of a kind and they went above and beyond my expectations. Can't thank Branden enough for helping me out with my unique situation, and he still managed to get me the car that I wanted, a "New to Me' 2007 Hyundai Santa Fe. Excellent work, guys. You have gained a customer for life. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 21, 2015 |
|
|
Cais Thomas
|
|
| I do a lot of research and Valley Subaru works in a team concept which helped a lot. They gave me the best deal, but not only that guys like Frank Smith are passionate about giving their best customer service. The process was seamless and I am a very happy customer. Also and this is huge the process is TRANSPARENT...no hidden char | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 21, 2015 |
|
|
Elaine L.
|
|
| I would like to thank Branden Fauber, Christian McFarland, Kevin Hahne and Nelson Mace for making my car buying experience phenomenal. The staff at Valley Subaru is one of a kind and they went above and beyond my expectations. Can't thank Branden enough for helping me out with my unique situation, and he still managed to get me the c | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 21, 2015 |
|
|
lorietr
|
|
| I do a lot of research and Valley Subaru works in a team concept which helped a lot. they gave me the best deal, but not only that guys like Frank Smith are passionate about giving their best customer service. The process was seamless and I am a very happy customer. Also and this is huge the process in TRANSPARENT...no hidden charges in fact I had my new plates and thought I would have to go to DMV and get them registered under my new car but they did it there and knocked off a few dollars. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 20, 2015 |
|
|
rick kollman
|
|
| My whole experience at Valley Honda was very positive. I found the car that I wanted and they helped me make an informed choice about my purchase. They made (Igor and Bruce) made the buying process very smooth. I would highly recommend this dealership if you are seeking a car for purchase. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 20, 2015 |
|
|
ptrella
|
|
| Valley Subaru has an excellent team that works really hard to make sure that customers are satisfied with their experience and find the best vehicle possible for them. Charles and Christian really worked with us and helped us narrow our choices down to something that is perfect for us. All of the staff is really knowledgeable about the vehicles, and the management is very straightforward, and friendly. We really enjoyed our buying experience tremendously, and will service our new vehicle only | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 17, 2015 |
|
|
DK2016Legacy
|
|
| Fantastic buying experience. Bill Yetzer is a true professional. Got me to my car first try. Love me some Valley Subaru. Great car buying experience ever. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 17, 2015 |
|
|
Ted P
|
|
| ????? All initial contacts were made online with this dealership as I live over a hundred miles away. My inquiries were addressed promptly and in a very straightforward manner. There were not attempts to sell me anything that I did not want. I was offered the vehicle, exactly as I wanted it equipped, at a very fair price. A similarl | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 13, 2015 |
|
|
Tori Starke
|
|
| Ken was fantastic! Certainly made the car-buying experience enjoyable, informative and very low-pressure. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 13, 2015 |
|
|
Jane B.
|
|
| I planned on buying another Honda, so I started contacting various dealers on a Thursday. By Saturday, the car I wanted was in my Charlottesville driveway by Saturday. Thank you, Chad Arnold, for stellar service! | |
|
|
|
|
Read full review on Yelp |
|
|
|
|
| October 07, 2015 |
|
|
Charlottesville Girl
|
|
| As an owner of 4 Subarus over the past 35 years (most recently a 95 Subaru Legacy that I have owned for 16 years), I was pretty sure when I decided to go shopping for a new car that I wanted another Subaru. However, I was undecided on whether to get a Forester or an Outback. Frank Smith was very knowledgeable about all of the available options and in pointing out the differences in the two vehicles. He spent a lot of time answering all of my questions and showing me the key features. I ultimate | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 06, 2015 |
|
|
mysalesman
|
|
| Patrick Hescox was great to work with: professional, well-informed, excellent communicator, friendly, helpful. He made buying a new vehicle a very good experience. Patrick is trhe best! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 06, 2015 |
|
|
Vicki Boger
|
|
| My husband and I are completely satisfied with the whole car buying process. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 05, 2015 |
|
|
Jeffery Yowell
|
|
| Kevin and Adam treated my wife/I like royalty. We hadn't purchased a new car in a very long time. They took the time to answer all of our questions. We love our Pilot! Thanks Guys! | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| October 04, 2015 |
|
|
Newsub2016
|
|
| Great prices, excellent customer service! Excellent at explaining and demonstrating how all the electronics & accessories work! My mother in law, who purchased a new Forester from a different dealer, was with me and said she learned more from listening to Christian explain things to me than she ever heard from the person she purchased from. I am certain if she buys a new car in future, it will be from him. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
E Ralston
|
|
| I was a loyal Honda owner and the loyal customer of a now retired salesman for close to 15 years. I was extremely nervous considering a new car brand and working with a new salesman. These guys were very accommodating to my needs. Thank you for helping me find a fantastic vehicle. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
bmoore0
|
|
| I had phenomenal experience at Valley Subaru in Staunton. I was able to get the vehicle I have wanted for years at a great price. They gave me more than I expected on my trade in and it only took a couple days and was driving my new Subaru. My sales consultant and the management team were very friendly and worked very diligently to get everything done fast as I was short on time. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 04, 2015 |
|
|
Hpumpedup
|
|
| Phenomenal job and finding a vehicle at our family needs. And great follow up after the sale. Would recommend Kevin in the future. Thank you for the great service! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| October 03, 2015 |
|
|
Elizabeth Ralston
|
|
| I was a loyal Honda owner and the loyal customer of a now retired salesman for close to 15 years. I was extremely nervous considering a new car brand and working with a new salesman. These guys were very accommodating to my needs. Thank you for helping me find a fantastic vehicle. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 28, 2015 |
|
|
Anngela
|
|
| Friendly staff that was very patient with my needs. They worked with me on my credit rating and communicated with me every syrup of the way. Would recommend them to everyone! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 28, 2015 |
|
|
Ronmister
|
|
| I was treated well and offered a good deal... with no hard sale pressure. Everyone there was nice and I'm quite satisfied with my new Subaru Forester. So far, there have been zero problems. Ron | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 28, 2015 |
|
|
Chris Sheridan
|
|
| Casey in Service is my hero today. We were visiting in the area and started to hear a noise and smell something burning. He said drive right in and we will take care of it. SAME DAY!!! My Honda CRV was still under warranty so no charge. Now I can safely drive back over the mountain with my new differential rear motor. Thanks Honda a | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 28, 2015 |
|
|
nick
|
|
| My experience with Valley Subaru was very nice. From the moment I walked in almost near closing time I was treated like any other customer that showed up well before closing time. I was helped through the entire process and taken care of with respect and a patient and kind attitude even though it being close to closing time. Next time I have anyone looking to buy a car i would send them over to Valley Subaru. I have never been in and out of a dealer knowing everything i need to know about my new | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 27, 2015 |
|
|
Relentlessband2013
|
|
| Awesome Service, Knowledgeable staff, overall great place to buy from. David Edwards did great!! | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 25, 2015 |
|
|
gigimllr
|
|
| My experience was excellent at Valley Subaru. Frank Smith is outstanding and was KNOWLEDGEABLE, PATIENT, FRIENDLY, . Frank goes above and beyond and let's me visit as much as possible to have questions answered. He helped ease my mind when deciding between a 4 or 6 2016 Subaru Outback. I will definately refer to this dealership. Scott Simons, President, helped me as well which is amazing. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 24, 2015 |
|
|
Kim
|
|
| It was a pleasure working with Christian McFarland - something I thought I would never say about a car-buying experience. His professionalism, knowledge, and willingness to find us the right vehicle -along with offering a fair price - sealed the deal. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 22, 2015 |
|
|
Giana Miller
|
|
| Frank Smith was our salesman. He was friendly, knowledgable & great to work with. We love our 2016 Subaru Outback . The Subaru family are wonderful to work with. | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 22, 2015 |
|
|
Kenneth Knott
|
|
| Got a great price on a 2015 Subaru Crosstrek. Sales staff worked with me to keep my natural paranoia of car dealers calm and I left very happy and pleased. Caroluce d'Orvilliers-Seal and her mouthful of a name was fantastic and not just a pleasure to work with, but a pleasure to meet. Would definitely buy a car from Valley Subaru | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 19, 2015 |
|
|
Deadraboyd
|
|
| We would highly recommend this dealership! All of the folks we dealt with were courteous and professional! They took the time to work with us, locating the exact car we wanted and selling it to us for a reasonable price. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 18, 2015 |
|
|
2016 Subaru Outback
|
|
| Patrick Hecht was wonderful to work with. No pressure but knowledgeable. Answered my questions fully and helped me select the Outback over the Forester for my needs. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 17, 2015 |
|
|
Vine Rangler
|
|
| The salesman was a nice guy and knew what he was doing. They happened to have a model with the features we wanted on the lot. We were pleased with the trade-in value of our car. The final price was competitive. The up-selling attempts were not excessive. All in all, the experience was as pleasant as a car-buying experience can be. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 15, 2015 |
|
|
farmor
|
|
| I have been driving manual Subaru cars for over 50 years. It was a big step to move forward and buy a 2015 automatic Subaru XV Crosstrek. I have had the best possible help and advice from the sales department staff, in particular Christian McFarland who was courteous and pleasant to work with. He offered to help me in the future with any questions I may have. I can recommend him highly. I also had help from Charles Camp with the same good experience. A big thank you to both of you and anybo | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 14, 2015 |
|
|
Patrick Dougherty
|
|
| Patrick provided efficient, friendly and professional assistance in selecting my new Subaru, placing an order for a customized vehicle, keeping me updated on delivery date and financing options, and finally, delivering my new car. I’ll send friends to Patrick. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 12, 2015 |
|
|
ingaborg2
|
|
| Valley Subaru was my first stop in buying a Forester. I had researched and gotten some online quotes from area dealerships. I narrowed it down to the Outback and Forester, and basically wanted to drive them to decide. I was referred by a friend who works at Colonial to Charles Camp, so I went there first. Bill Yetzer was my salesperson. He was incredibly helpful in answering all questions I had on the different models, packages, options. The test drive was great - Bill made sure I got | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 09, 2015 |
|
|
Malcolm Muir
|
|
| In the past decade, I have purchased three Subarus from this dealership, which I've found to be first-class in both its sales and service. Highly recommended. | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 08, 2015 |
|
|
Happy New Subaru Owner
|
|
| After doing our research in advance, we were in the market for a Subaru Impreza Hatchback. We compared 3 different Subaru dealers and ultimately chose Valley. It was a low-pressure & friendly environment which we SO appreciated. Our Subaru specialist, Patrick H., was top-notch! I give them top stars for every step of the process and we walked away with a beautiful new vehicle at a good price. Patrick was friendly, non-invasive, incredibly knowledgeable about the product, responsive to | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 08, 2015 |
|
|
jchristo08
|
|
| I dealt with Christian and he was very good and on top about everything! He gave me a fantastic deal that I couldn't pass up and heet me know the second the car I was looking for came in. Two thumbs up Christian and Valley Subaru! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 06, 2015 |
|
|
SubieRex
|
|
| I discovered Valley Subaru through Truecar when looking to buy a new wrx and can say that I am extremely pleased that I went to them. I dealt with Charles through email and he was extremely receptive and helpful in finding me my new car, went so far as to find the car I wanted that was being shipped from the factory to a different dealership. When I first walked in their building it was just a different environment from any other dealership I've been to, very friendly and welcoming. When it | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 05, 2015 |
|
|
Tamra Hunt
|
|
| · | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 05, 2015 |
|
|
chipsta
|
|
| I must say, the atmosphere at Valley Subaru is different from other dealerships I have visited recently, in that I was made to feel that satisfying my needs was a high priority. And, Patrick, Kevin and Charles demonstrated that they are competent professionals who know how to treat potential buyers. There was absolutely no pressure from any of the staff. I will definitely recommend Valley Subaru to my family and friends. Thank you! | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 04, 2015 |
|
|
Billy Cameron
|
|
| · | |
|
|
|
|
Read full review on Facebook |
|
|
|
|
| September 03, 2015 |
|
|
happyvalleycar
|
|
| Frank Smith was recommended by two friends. He responded to our initial phone call and subsequent emails promptly. We spent four hours at Valley Subaru answering Frank's excellent questions, checking out a few vehicles, and taking a test drive. We appreciate that Frank was courteous and respectful and helpful throughout the process. We went home happy with a new 2015 Forester. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 01, 2015 |
|
|
ckmcbroom
|
|
| These guys were great, from the initial phone contact with Jessi, to the actual contact with Patrick. They found a great car for me and my family and we love it. They went above and beyond to make sure we were happy and that the deal went through. We would definitely recommend this dealership to anyone looking for a new vehicle. | |
|
|
|
|
Read full review on DealerRater |
|
|
|
|
| September 01, 2015 |
|
|
Brendan Richardson
|
|
| This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10+ vehicles since then from dealers in San Francisco, Marin County, Pennsylvania and Virginia. This was the easiest, most straight-forward and pleasant car buying experience yet. It was | |
|
|
|
|
Read full review on Google Plus |
|
|
|
|
| September 01, 2015 |
|
|
BRR1122
|
|
| This was definitely the best car buying experience I’ve had over the last 28 years. I bought my first new car back in 1989 and have bought at least 10+ vehicles since then from dealers in San Francisco, Marin County, Pennsylvania and Virginia. This was the easiest, most straight-forward and pleasant car buying experience yet. It was also the best deal I found anywhere on the Outback. When we first started considering a Subaru, our inclination was to stick with the local dealer up the road and | |
|
|
|
|
Read full review on DealerRater |
|
