Complimentary Service Loaner

A $60/day value – yours at no cost!

At CMA’s Valley Subaru, we believe in going the extra mile for our customers. That’s why we offer complimentary loaner vehicles for qualifying service visits — a benefit valued at $60 per day, provided completely free of charge to our loyal customers.

💡 While many other retailers charge for loaner vehicles, our goal is to keep your day running smoothly — without adding extra costs.

We’ve Got You Covered – Even Without a Loaner

If a loaner isn’t needed or available, we also offer a complimentary shuttle service within a 20-mile radius of our dealership. Whether it’s getting you to work, home, or anywhere nearby, we’ll make sure you’re not left without a ride.


Eligibility & Scheduling

  • Complimentary loaners are available for service appointments expected to take 3 or more hours.
  • Advance scheduling is required. Same-day or walk-in requests may not be accommodated.
  • This service is reserved for Subaru owners who have purchased from or regularly service their vehicle with CMA’s Valley Subaru.

Driver Requirements

  • Drivers must be 21 years or older, with a valid driver’s license, full coverage insurance that extends to loaner vehicles, and a credit card on file.
  • Only individuals listed on the loaner agreement are authorized to operate the vehicle.

Loaner Use Guidelines

  • Loaner vehicles must be returned the same day your service is completed, or by 8:00 AM the next business day.
  • If your vehicle is ready and the loaner is not returned within 3 days, a rental fee starting at $60 per day will apply.
  • Loaners must remain within state lines and may not be used for rideshare, delivery, or any commercial purposes.
  • Racing, speeding, or erratic driving is strictly prohibited. Vehicle usage is monitored for fuel, speed, and mileage, and repeated violations may affect future eligibility.

Fuel Policy

  • Please return the vehicle with the same level of fuel it was provided with.
    A $10 per gallon refueling charge will apply if returned with less.

Clean & Responsible Use

  • Smoking and pets are strictly prohibited in all loaner vehicles.
    A cleaning fee of $125–$150 will be charged for violations.
  • Vehicles must be returned in the same condition as received.
    Any damage or excessive cleaning not covered by your insurance may incur additional fees.
  • Drivers are responsible for all tolls, tickets, parking fees, or other violations incurred during use.

 

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